Privacy Policy
1.Introduction
This Website Privacy Policy (“Policy”) explains how Tenthpin AG (“Tenthpin”, “we”, “us”) collects and processes your personal data when you visit www.tenthpin.com (“Website”) which links to this Policy.
Tenthpin acts as the data controller of your personal data. We treat your data confidentially and in accordance with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR).
If you are a U.S. resident, please also see the U.S. Addendum at the end of this Policy.
In all matters regarding personal data, you may contact us at: privacy@tenthpin.com.
2.What Personal Data We Collect
When you visit and use our Website, we may collect:
- Technical data (e.g., IP address, browser type, operating system, device information, internet service provider (ISP), and the files viewed on our websites (e.g., HTML pages, graphics, etc.).
- Usage data (e.g., pages visited, time and duration of visit).
- Information you voluntarily provide (e.g., when contacting us via email, contact forms or interacting with our Website, which may include e.g. your email address or name and your request details).
- Cookies or similar technologies (see our Cookie Policy).
Our Website may include features and widgets (such as the share and/or "Like" button) that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly (see our Cookie Policy). These features and widgets are either hosted by a third party or hosted directly on our Website.
3.Sharing Within the Group
We may share your personal data with other entities owned by or affiliated with Tenthpin (“Tenthpin Group”). Such entities will process your data only in accordance with this Policy and applicable data protection law.
Depending on the nature of the processing, members of Tenthpin Group may act as independent controllers, processors acting on our behalf, or – where applicable – as joint controllers. In all instances, we will ensure that appropriate arrangements are in place to ensure compliance with data protection obligations.
4.Purposes, Legal Bases, Retention
| Purpose of Processing | Legal Basis | Retention Period |
|---|---|---|
| 1. Website functionality Enabling use of the website and ensuring it works properly. |
Legitimate interest | 1 year since the last website visit |
| 2. Contact form inquiries Responding to questions or notifications sent via the contact form. |
Legitimate interest | During active communication and 1 year after it ends |
| 3. Legal claims Establishing, exercising, or defending against legal claims. |
Legitimate interest | Until the limitation period for claims expires |
| 4. GDPR requests Handling data subject rights requests. |
Legal obligation | 7 years from the date the request is completed |
| 5. Newsletters Sending updates about Tenthpin projects, services, and events. |
Consent | Until consent is withdrawn |
5.Who Has Access to Personal Data?
We will transfer personal data only to:
- Other companies of the Tenthpin Group (see Locations page),
- Trusted service providers (IT, marketing, accountants, lawyers, postal and courier companies),
To ensure compliance with the decision of the European Commission No. 2021/914 EU of June 4, 2021, any required transfers of your data to the USA will be based on Standard Contractual Clauses (SCCs).
6.External links
The Website may contain links leading to sites external to the Website. Some of them are not managed by us. These websites have their own privacy policies and regulations, which we recommend that you read.
7.What rights do you have regarding the processing of your personal data?
Due to the fact that we process your personal data, you have the right to:
- request access to your personal data,
- ensure the portability of your personal data,
- demand the rectification of their personal data,
- request to remove or limit the processing of your personal data,
- lodge a complaint with the supervisory authority (https://edpb.europa.eu/about-edpb/about-edpb/members_en),
- withdraw your consent.
Withdrawal of consent does not affect the lawfulness of the processing carried out on its basis before its withdrawal.
You also have a right to object to the processing of your personal data for all purposes indicated above.
8.How can you notify us of your desire to exercise your rights?
You can exercise your rights by contacting us at:
Att. Data Privacy Team
Tenthpin AG
Weberstrasse 9
8004 Zürich
Switzerland
privacy@tenthpin.com
In response to your request, you may be asked to provide data necessary to identify your personal data (including finding them) or verify your identity (confirming that you are the person you claim to be).
9.Where does the data controller obtain data?
As a rule, the data controller obtains data directly from you. If we obtain data from another source, you will be informed separately and clearly.
10.Is providing data voluntary?
Providing data is generally voluntary. Whenever data is provided:
- voluntary, but necessary to achieve specific purposes (e.g. receive newsletter) or
- obligatory (e.g. it will result from legal provisions)
you will be informed about this separately and clearly (e.g. within the form through which personal data will be collected).
11.Job Application Privacy Notice
If you apply for a job at any of the members of Tenthpin Group, we will ask you to share personal information such as your name, contact details, education, work history, and any other relevant background information. We may also collect information during interviews, assessments, and other interactions with you. If you choose not to provide this information, we may not be able to process your application.
We use this information to evaluate your application and suitability for the role. This includes reviewing your qualifications, tracking feedback during the recruitment process, and improving our hiring practices. We may also contact you about Tenthpin events or send you materials we think may interest you.
We process your personal data based on:
- Legitimate interests :
to assess your application and improve our recruitment;
- Contractual necessity :
to take steps before entering into an employment contract;
- Legal obligations :
such as verifying your right to work;
- Consent :
for optional activities or where required by law, especially for sensitive data.
We will keep your application data for up to five years. If you no longer wish for Tenthpin to process your data or if you wish to exercise your rights, please email us: privacy@tenthpin.com.
12.Children
Our Website is not intended for individuals under the age of 16. Tenthpin, therefore, will not intentionally collect information about anyone under the age of 16, and requests that no such information be submitted to us.
13.Definitions
The data controller is the person or company that, together or jointly with others, determines the purposes (why) and means (how) of the processing of personal data.
Personal data is any information that relates to an individual who is identified or identifiable, for instance by reference to a name, an identification number or an online identifier.
Standard Contractual Clauses are an agreement that can be entered into by companies for transfers of personal data outside of the European Union. They are a mechanism approved by the European Commission to ensure adequate safeguards to personal data when it is transferred outside of the European Union.
U.S. Addendum
This Addendum applies only to residents of the United States who visit or use our Website. In case of conflict, this Addendum prevails over the main Policy.
Additional Disclosures
- Categories of Personal Information :
We may collect identifiers (name, email, IP address), internet activity (browsing history, interaction with the Website), and other information you provide voluntarily.
- Purposes of Use :
As described in the main Policy.
- Sharing :
We may share your data with other entities of the Tenthpin Group, service providers, and business partners, as permitted by law.
Your Rights (California & other U.S. states with privacy laws)
Depending on your state of residence, you may have rights to:
- Request access to the personal information we hold about you,
- Request deletion of your personal information,
- Opt-out of the sale or sharing of personal information,
- Request correction of inaccurate information,
- Not be discriminated against for exercising your rights.
To exercise your rights, please contact privacy@tenthpin.com
Changes to this Privacy Policy
We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes, we will revise the “Last updated” date displayed at the bottom of this page. We recommend that you check this page from time to time to inform yourself of any changes in this Privacy Policy.
Last updated: 22-Aug-2025