Trusted by the World’s Leading Life Sciences Companies to Drive SAP Transformation

Thanks for the amazing work of the Tenthpin team. Tenthpin is the most professional consulting firm I ever worked with…and I worked with a lot of them. Your team does really know what it has to do while staying nice and fun to work with.

When I asked my IT network about the upcoming ERP project in Japan I would be responsible for, I earned eye-rolling and compassion. I learned that SAP projects frequently take twice as long and cost double the initial budget. Somehow, we managed to defy these odds. Our transition from R3 to S/4HANA was completed on time and within budget – and that with minimal disruption to business operations.

What were the success factors?

1. Change Management: Ensuring that all 250 team members were fully aware of the importance of this project and the improvements it would bring to their daily operations was essential. By fostering a deep understanding of the project’s impact and providing a north star of the benefits of a successful implementation, we maintained a high level of engagement and alignment across the entire team. A key role played the local management team, headed by Masanori KUROGOME and a designated Change Manager we hired.

2. Strategic Staffing: Relying on employees to manage an SAP integration or migration in addition to their regular duties often leads to overburdening employees. To avoid this, we implemented a back-filling strategy, allowing our team members to concentrate on the project while designated personnal took over parts of their daily roles. This approach minimized disruptions and ensured the in-time delivery of the project. 

3. Robust Governance: Establishing clear roles and responsibilities, coupled with swift decision-making, was a cornerstone of our success. Each team member knew who the power users and global process owners were, which facilitated efficient communication and prevented delays. The presence of a bi-weekly convening steering committee, including Global CFO/CDO, Global COO, and Kawagoe Site Head, ensured timely decisions and transparent communication throughout the project. 

4. Best practice template: The partnership with Tenthpin was instrumental in our success. Their experience crystallized in a standard template with a CDMO process model. Thus, we had much easier discussions with the business owners when it came to customization requests. Exactly these customization requests drive development effort and therefore costs. Having a partner standing next to you and questioning the need to deviate from the industry standard template was crucial in keeping the project on course and achieving our objectives. 

Together we have Started a New Era

We’re proud to celebrate the successful Go-Live of our Greenfield SAP S/4HANA implementation. Delivered in only 9 months alongside with LIMS, TraceLink, and eQMS. 

This milestone marks a major step forward for Halden Pharma, and we couldn’t have done it without the incredible collaboration with the team at Tenthpin. Their expertise, dedication, and industry-leading CDMO Template helped us achieve what many thought impossible - a full-scale, GxP-compliant ERP transformation in record time. 

A huge thank you to everyone involved. This wasn’t just a Go-Live. It was a statement.

Thanks for the amazing work of the Tenthpin team. Tenthpin is the most professional consulting firm I ever worked with…and I worked with a lot of them. Your team does really know what it has to do while staying nice and fun to work with.

Tenthpin maintains a high standard of product quality and customer support, underpinned by a mature QMS and a proactive approach to continuous improvement.