Tenthpin Blog

The Human Side of ESG: Roles, Governance, and Communities of Practice

Written by Christiane Reiss | Jul 6, 2026 7:50:38 AM

Life Sciences organizations face growing pressure to deliver transparent, reliable, and actionable sustainability data. Yet effective Environmental, Social and Governance (ESG) management requires more than meeting compliance obligations.

It takes a future-ready operating model that embeds accountability, collaboration, and consistency across the enterprise.

Leading Life Sciences organizations are recognizing that successful ESG is based on coordinated ownership across finance, operations, quality, supply chain, HR, and other functions. Strong governance, led by the CFO organization, provides the foundation, while clearly defined roles ensure accountability for data, methodologies, and reporting.

At the center of this model is a Community of Practice (CoP), which connects stakeholders across functions, regions, and ESG domains. By fostering collaboration, shared learning, and alignment, the CoP helps organizations improve data quality, standardize methodologies, and strengthen reporting processes.

During our ESG blog series so far, we’ve touched upon Tenthpin’s approach and how to establish clear process and governance frameworks for success. In this blog, we explore the key roles and organizational elements that help Life Sciences companies transform ESG from a reporting exercise into a strategic business capability.


The first step: CFOs need to head the governance board

Right now, sustainability data is increasingly being integrated into annual reporting suites; bringing financial and non-financial information together in a coherent narrative. The Chief Financial Officer (CFO) is uniquely positioned to ensure integration. How so? Because they have the know-how to bridge the needs of business, sustainability targets, stakeholders, and auditors. With a holistic view of performance at their disposal, the CFO can align financial and non-financial reporting to ensure that sustainability initiatives are not treated as standalone efforts but instead are embedded into the company’s overall strategy.

CFOs are accustomed to navigating regulatory requirements and applying the rigor needed for auditable data quality and compliance. At the end of the day, high-quality, trustworthy ESG data: 

  • Strengthens credibility with investors, consumers, and employees
  • Enables companies to move beyond a compliance-only mindset

So, when sustainability initiatives are incorporated into financial and operational planning, Life Sciences organizations can make better decisions, mitigate risks more effectively, and optimize resources.

Given the CFO’s comprehensive perspective, compliance expertise, and company-wide network built through recurring reporting cycles, our own expertise has led us to recommend placing the sustainability governance body under the CFO’s leadership and fully integrating it into the annual reporting process.

Community of Practice: The bridge across functions for collaboration 

To avoid redundancies and improve organizational efficiency, sustainability reporting processes can be orchestrated through a Community of Practice. These are groups of people who share a common profession, passion, or interest (in this case, Life Sciences and ESG). Often, they come together regularly to solve inherent problems, share critical knowledge, and continuously improve their skills through social interaction and collaborative learning.

Sustainability reporting inherently requires cross-functional collaboration across functions, regions, and teams to collect meaningful metrics that reflect performance against strategic priorities and enable timely, high-quality reporting. 
The benefits of this approach can be summarized as the following:

1. Knowledge management and capability building: Members of CoPs remain within their functional roles but collaborate across the organization to enable robust sustainability performance measurement and reporting. This model ensures that expertise, data ownership, and process accountability stays rooted in the respective functions, while knowledge is continuously enriched and updated. At the same time, CoP members benefit from shared learning, adapting best practices, and accelerated professional growth.

2. Relationship and employee engagement: CoPs build informal networks and foster a culture of collaboration, creating an environment where members can exchange ideas, solve problems collectively, and explore innovative approaches to challenges. The shared purpose and equal voice within the community contribute to a sense of belonging and purpose, potentially boosting job satisfaction and retention. 


Four of the key roles that are critical to success

These are the key roles that need to be a focus: 

1. Director of Corporate Sustainability

The Director of Corporate Sustainability is the senior leader who’s responsible for shaping, driving, and overseeing the sustainability strategy. The role sits at the intersection of business strategy, regulatory compliance, risk management, and stakeholder expectations. It ensures that sustainability is not an isolated initiative, but an integrated part of how the organization operates and creates long-term value.

Conducting regular materiality assessments enables this senior leader to continuously scan the external environment, identify what truly matters, and refine the sustainability strategy while ensuring robust governance. Once the sustainability report is prepared, the Director of Corporate Sustainability secures internal approvals and manages its disclosure to the relevant requesting parties like regulatory authorities. The Director of Corporate Sustainability also leads and orchestrates the Community of Practice (CoP), ensuring that it meets its goals

2. ESG Reporting Lead 

The ESG Reporting Lead owns the sustainability manual as well as the reporting and disclosure processes. They manage the ESG data repository (ideally a single source of truth) and ensure timely, accurate, and fully auditable reporting across data, processes, and systems.  This team member serves as the single point of entry for new internal and external reporting requirements and assesses data availability.

Guided by the Life Sciences company’s sustainability goals and materiality assessment, the ESG Reporting Lead determines the relevance of new regulatory requirements and, where data gaps exist, assigns responsibilities to the appropriate topic owners. Once new requirements are embedded in the reporting framework, the ESG Reporting Lead validates calculations and methodologies to ensure full regulatory alignment.

3. Topic Owner 

The Topic Owners align their specific sustainability topics with the Life Sciences organization’s overarching sustainability goals and initiatives. They provide subject-matter insights to senior leadership, including emerging risks and opportunities within their area of expertise.

At the role’s heart, it’s responsible for collecting, aggregating, and validating accurate and consistent data within their domain and ensuring completeness before handing it over to the ESG Reporting Lead. The Topic Owner develops and maintains consolidation procedures and calculation methods in line with regulatory requirements. Any newly identified data needs are cascaded to Data Owners or third-party providers.

But there’s even more to this role. Topic Owners also play a pivotal role in cross-functional collaboration. What this means in practice is that they identify overlaps and synergies across sustainability topics and ensure consistency in data collection, reporting frameworks, and methodologies. Such a coordinated approach as this provides more coherent, integrated sustainability reporting. As a collective, Topic Owners explore solutions to shared challenges, identify new technologies, and develop innovative approaches to improve sustainability performance across the Life Sciences organization.

4. Data Owner  

Data Owners (as the name implies) are responsible for collecting, maintaining, and entering the data within their area of ownership, and for overseeing automated data collection processes that run on a recurring basis. But that’s not all. They also ensure that all data is available in the agreed-upon quality, level of granularity, and timeline; whilst owning the relevant master data and sustainability-related certifications at a detailed level.

Ensuring that source data is accurate, complete, and traceable are another part of the role. They monitor data integrity, implement necessary corrections, and flag potential gaps or inconsistencies. Where automated data feeds are used, Data Owners validate system outputs and coordinate with IT or service providers to resolve issues.

They play a crucial role in maintaining data lineage and documentation, ensuring transparency around how data is generated, transformed, and stored. Data Owners also collaborate with Topic Owners to clarify data definitions, align on methodologies, and support updates to calculation logic or reporting requirements.

Conclusion 

For Life Sciences companies to operate with clarity, confidence and credibility, they need a future-ready ESG operating model that is more than a compliance mechanism. By combining strong governance under CFO leadership with clearly defined roles and a well-structured Community of Practice, Life Sciences companies can shift from reactive reporting to proactive value creation.

This cross-functional collaboration not only strengthens regulatory compliance but also accelerates strategic decision-making, innovation, and operational excellence. Life Sciences organizations that invest in such a model gain a competitive advantage by:  

  • Being better positioned to navigate evolving sustainability expectations
  • Building trust with stakeholders
  • Improving resilience

With the right operating model and a vibrant Community of Practice, ESG becomes a catalyst for transformation that’s embedded in the business, powered by people, and ready to scale for the future.

 

 *The authors would like to thank Cal Loudon, Adviser at Tenthpin, for his support and insights that were critical in the writing of this article.